A few practical terms for accounts, orders, and payment.
These terms explain how the shop works, what customers can expect, and where the sensible boundaries are.
These terms describe the customer account, ordering, payment, and fulfillment flow in practical language.
Operator details
The current operator name, registered address, company ID, tax ID where applicable, and customer support contact are provided in the published business information and order documents.
The shop presents the currently applicable terms so customers can tell which rules apply to an order.
Accounts and access
Customers are responsible for keeping their sign-in details secure and for providing accurate account information.
Role-based access may change when a wholesale relationship is approved, adjusted, or removed.
Orders and payment
Orders are prepared inside the shop before payment is finally confirmed. Final paid or failed state depends on the payment provider response.
Availability, pricing, and fulfillment stay subject to the roastery's current commercial and operational rules.
Wholesale relationships
Wholesale access is intended for approved trade buyers. Extra invoicing, credit, or contract rules may sit alongside the base shop flow.
Service continuity
We work to keep the shop stable and well maintained, but reliability still depends on hosting, monitoring, payment configuration, and stock discipline.
Updates and review
These terms are updated whenever the product, payment, or fulfillment process materially changes.