FAQ

Answers before you order.

A short guide to ordering, accounts, invoices, and the details people usually check before choosing a bag.

Current availability

Live stock

Availability follows current stock, so sold-out coffees are clearly marked.

Fewer repeats

Saved billing

Once you fill in billing details, the next order can move along with far less typing.

Same shop, different pace

Wholesale ready

Approved wholesale buyers use the same storefront with pricing and account tools adjusted for daily reorders.

Before you order

A few practical answers.

Nothing mysterious here. Just the things people usually ask before they put a coffee in the cart.

We roast in smaller batches on a rolling basis so available coffees stay fresh and lively.

Yes. We keep availability tied to current stock and check it again before checkout is finalized.

Yes. The account keeps orders, invoices, billing details, and future reorders together, which makes the whole experience much less chaotic.

Yes. You can save billing details during checkout or in your account so the next order starts with the right information already in place.

Paid orders keep their invoice in your account history, so you can return to it anytime.

Approved wholesale accounts see their pricing directly in the same shop, without a second catalog or separate price sheet.

Yes. The checkout includes a note field for delivery context, invoicing details, or anything else we should know before the parcel leaves.

If a payment attempt stalls or fails, you can return to checkout and try again. The account history keeps the order context easy to find.

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Still missing an answer?

Create an account to keep your future orders tidy, or head to the privacy page if your question is about data rather than coffee.